At The Quiet Touch, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place orders, or interact with our services. By using our website or purchasing our products, you agree to the terms outlined below.
1. Information We Collect
We may collect the following types of information from you:
- Personal Information: Name, email address, phone number, billing and shipping addresses.
- Payment Information: Credit/debit card details (processed securely via payment gateways; we do not store full card information).
- Account Information: Login credentials if you create an account on our website.
- Order History: Details of products purchased, delivery preferences, and communication history.
- Website Usage Data: IP address, browser type, device information, pages visited, and actions taken on the website.
- Marketing Preferences: Newsletter subscriptions and communication preferences.
2. How We Use Your Information
Your data may be used for the following purposes:
- Processing and delivering orders.
- Responding to inquiries or customer service requests.
- Sending promotional materials (only if you have opted in).
- Improving our website, products, and services.
- Complying with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information in limited situations:
- Service Providers: For payment processing, order fulfillment, shipping, and customer support.
- Legal Requirements: When required by law or to protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar tools to enhance your browsing experience, track website performance, and personalize content. You can manage or disable cookies through your browser settings.
5. Security of Your Information
We take reasonable measures to protect your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal information.
- Opt-out of marketing communications.
- Restrict or object to certain processing of your data.
To exercise your rights, please contact us at:
Phone: 9818918976
Email: enquiry@thequiettouch.com
7. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
8. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.
9. Contact Us
For questions or concerns about this Privacy Policy, please contact:
The Quiet Touch
Phone: 9818918976
Email: enquiry@thequiettouch.com