1. General
1.1. These Terms & Conditions govern your use of the website www.thequiettouch.com and your purchases from The Quiet Touch.
1.2. By using this website or making a purchase, you confirm that you are at least 18 years old or have the consent of a parent/guardian.
1.3. The Quiet Touch reserves the right to update these Terms at any time without prior notice. Updated terms will be posted on the website.
2. Account and Registration
2.1. If you create an account on our website, you are responsible for maintaining the confidentiality of your login information.
2.2. You agree to provide accurate and complete information when registering or placing an order.
2.3. The Quiet Touch reserves the right to suspend or terminate accounts that violate these Terms.
3. Orders and Payment
3.1. All orders are subject to acceptance and availability.
3.2. Payments must be made through the provided payment gateways. The Quiet Touch does not store full credit/debit card information.
3.3. Prices are subject to change without prior notice.
4. Cancellation and Refunds
4.1. Cancellations are accepted within 2 days of placing the order, provided the order has not been dispatched to vendors/shipping partners.
4.2. Refunds for approved cancellations or defective/damaged items will be processed within 3–5 business days.
4.3. Perishable items (e.g., flowers, eatables) cannot be cancelled once ordered, except in cases of defective quality.
For full details, please refer to our Cancellation & Refund Policy.
5. Shipping and Delivery
5.1. Domestic orders are shipped via registered courier or speed post; international orders via international courier or speed post.
5.2. Delivery timelines are estimates and subject to courier or postal authority schedules.
5.3. The Quiet Touch is not responsible for delays beyond our control.
For more information, see our Shipping & Delivery Policy.
6. Intellectual Property
6.1. All content on this website, including text, images, graphics, and logos, is the property of The Quiet Touch and protected by copyright and trademark laws.
6.2. You may not reproduce, distribute, or use content from this website without prior written consent.
7. Limitation of Liability
7.1. The Quiet Touch is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
7.2. We make reasonable efforts to ensure product descriptions and images are accurate but do not guarantee exact matches.
8. Privacy
8.1. Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
9. Governing Law
9.1. These Terms & Conditions are governed by the laws of India. Any disputes arising from these Terms will be subject to the jurisdiction of courts in India.
10. Contact Information
If you have questions or concerns regarding these Terms, please contact us:
Phone: 9818918976
Email: enquiry@thequiettouch.com